How to Fix QuickBooks Sync Manager Not Working Error?

by | Last updated On : May 5, 2023 | Errors

Resolution to Troubleshoot QuickBooks Sync Manager Errors - Featuring Image

QuickBooks sync manager is a secure way of synching the desktop application with other third-party apps, as well as the internal add-ons. This particular program helps in exchanging the data between the desktop database with that of the version, which is stored in the Intuit cloud server.

However, at times you might come across QuickBooks sync manager not working issue. This is where, you either need to check this segment out, or consult a tech geek and get the error rectified. You might see the following error message on your desktop screen:

QuickBooks Sync manager Not Working Error - Image

What Can Instigate the Sync Manager Not Working Error in QuickBooks?

You can bump into QuickBooks Sync Manager not working problem due to the following reasons:

  • One of the major factors can be lost program files.
  • Another trigger for the same can be if the firewall settings are not allowing the access to the main server.
  • Furthermore, if the program files are corrupted.
  • One such factor can be if there are networking issues during data transfer.

You might also see: How to Turn on Multi-User Mode in QuickBooks?

What Solutions to Use to Fix Sync Manager Not Working Issue?

Shunning off the error can be easy, by implementing the measures stated below. Dig in deep to find out the ideal solutions.

QuickBooks Sync Error 5_13944

You might come across with QuickBooks sync manager error when uploading data.

  • It can be caused by Network issue when transferring data as the firewall setting doesn’t permit entrance to the main server.

You can try resolving such an error, by:

  • By accessing the server URL https://services.intuit.com and https://datasync.intuit.com
    • If your Intuit sync manager trusted certificate is not valid now, then:
      • You would have to fix the issue by heading to C:Program DataIntuitSync manager in your system and remove the file SBConnect.crt
      • Run the Sync manager setup once again.
      • Reset the Sync settings.
    • In case an internal issue has appeared, then wait for sometime and try again later.

QuickBooks 2014 Sync Manager Error

Such an error could be seen as a result of missing or damaged program files in intuit sync manager. To shun off QuickBooks Sync Manager Error, you need to rename the sync manager folder.

  • You would first have to try to open the company file and log out from QuickBooks.
  • For logging out from QuickBooks, right click the Sync manager icon, present in the System tray exit and click on Exit sync manager.
  • Spot the sync manager folder in the system and change the name to syncmanager.old
  • Last but not the least, you would have to restart the software and open the Sync manager. The sync manager will form a sync manager folder and then link the same by clicking on Sync now tab.
Sync now - Image

QuickBooks Sync Manager Error 17_7300

You might get such an error message when downloaded data will not be written to the QuickBooks company file or write back phase. This error can be resolved using the steps below:

  • Herein, you would have to ensure that the Sync manager is up to date.
  • You would also have to try to Open the company file in the QuickBooks software.
  • Select Edit and click on Preferences tab further.
  • After that hit a click on Integrated applications.
  • Select the Company preferences tab.
Integrated Applications followed by the Company Preferences - Screenshot Image

Read Also: How to Open a QBX File Without QuickBooks?

QuickBooks Sync Manager Error on Windows 10

You might come across with QuickBooks Sync Manager Error if you have upgraded to Windows 10 and trying to use the sync manager. The problem can be due to corrupt or missing program file. This can be rectified by using the steps below:

  • You would first have to retitle the Sync manager folder name and try to fix the issue.
  • Exit all company files from the QuickBooks software and also Sync manager.
  • Look for the Sync manager folder and also rename it to the syncmanager.old
  • Make the New sync manager folder and reopen the software and to Sync the company data select the Sync now tab.

QuickBooks Sync Error Code 17_7118

  • To fix this error, you would have to close the QuickBooks sync manger and right click the Icon in the system tray.
  • Log out of the company file in the QB and close the application
  • Open QuickBooks software and not the company file.
  • Download and install all the available updates for the software.
  • Check if the QuickBooks software that has been updated to the latest release from Help menu.
Update QuickBooks desktop to Latest - Image
  • Lastly, try to Sync the essential data using the sync manager again.

Configure Intuit Sync Manager

  • Herein, you would have to open QuickBooks desktop application.
  • From the Help menu, choose Manage data sync option.
  • Reset the Intuit sync manager and click on Reset data sync tab.
  • Lastly, you would have to sign back into the Sync manager with the right credentials to complete the process.

See Also: How to Undo or Delete a Reconciliation in QuickBooks?

Winding up!

That was all you need to know about the procedures to shun off the QuickBooks sync manager not working error. As always, for any queries, comments, or concerns feel free to call us immediately at 1-800-615-2347!

However, if you are in quandary over choice of the experts to resolve your issues, our 24/7 QuickBooks error support team comprises of certified and experienced professionals who shall leave no stone unturned to address your queries.

 

Related Articles:

Steps to Fix QuickBooks Error 6155 When Backing Up the File

How to Fix QuickBooks Payroll Error Code 15223?

Steps to Resolve QuickBooks error code C=9

Call Now+1-800-615-2347