QuickBooks has proved effective in making seemingly accounting challenges into a mere cakewalk. It has ushered an unprecedented boom in the accounting industry by managing and streamlining accounting operations across variegated organizations. However, time and again, its users have been facing numerous challenges in the shape of different types of error codes that keep hampering the program’s functionalities. This piece of writing shall entirely emphasize on QuickBooks Payroll Error PS032, an error that belongs to the PSxxx series of errors in QB Payroll. It is usually observed by users when they try to carry out the QuickBooks update process, be it QuickBooks, or the Payroll Tax Table.

To get in-depth to know more about QuickBooks Error code PS032, its common causes, associated symptoms, and practicable solutions, make sure to follow every guideline encapsulated in this article very carefully. Furthermore, the PSxxx series of error codes also comprises of other errors like Error PS077, PS032, PS058, Error PS077, including others. All these payroll errors have a specific approach for troubleshooting. So, the walkthrough is only specific to Error code PS032. So, without any delay, let’s sail through the path of resolving this error!

What is QuickBooks Payroll Error PS032?

This error is associated with the update process of Payroll. As users try to install the Payroll updates, they face this error code and this leads to an immediate termination of the update process. Users witness this error in the form of an error message which states, “QuickBooks having trouble installing payroll tax table updates”.

QuickBooks Error Code PS032

Instances When Error Code PS032 in QuickBooks May Appear

Users can come across this troublesome error in the following instances:

  • While making changes to the damaged tax table file.
  • QuickBooks payroll may not be registered.
  • Some recent system change incited this error.
  • The error may appear when entering invalid billing information.
  • A virus intrusion in the system can also potentially lead to Error message PS032.

You might see also: How to Fix a Missing Employee in QuickBooks Desktop Payroll?

Signs and Symptoms of QuickBooks Error PS032

As soon as this error intrudes your QuickBooks copy, the following signs can be observed by the user facing the error:

  • The error message related to payroll error suddenly shows up whenever the user tries to update QuickBooks payroll, or when setting up the QuickBooks Tax Table.
  • The system slows down when updating QuickBooks Payroll. This is also accompanied by abrupt shutting down of QuickBooks.
  • QuickBooks encounters recurring lags and crashing when using the Tax table.

Various Fixes for Resolution of QuickBooks Payroll Update Error PS032

Having gone through the various causes that may contribute to such error, it is now time to go through the various troubleshooting methods to fix QuickBooks Error PS032. Make sure to follow this section carefully without skipping any step.

Approach 1: Set up the Latest Payroll Updates

  • Ensure that the QuickBooks account is logged out and close all the QuickBooks windows.
  • Subsequently, advance to the Windows Task Manager (Short key for the same is Ctrl + Shift + Delete).
Close QBW32.exe process - Screenshot
  • Herein, end all the processes related to QuickBooks.
  • After that, run QuickBooks Desktop and start the process of downloading the updates.
  • Upon downloading the Updates, head to the File menu.
  • Opt for Utilities.
  • Click on the option to Repair QuickBooks.
Repair QuickBooks Desktop - Screenshot
  • The process may take a while and once it is done, run QuickBooks.
  • Also, ensure that the program is registered (Enumerated in the next method).

Approach 2: Disable User Account Control (UAC)

If other approaches prove ineffective in resolving the QB Error message ps032, the user should turn off the UAC. For user’s knowledge, UAC is a feature in Windows O/S which deters any unauthorized changes from taking place in the computer’s settings. In certain cases, disabling UAC has proven to be effective in fixing this payroll error. The steps to turn off UAC are:

  • Access the Control Panel first, and once it is open, head to the User Accounts. If untraceable, just search for “User Accounts” in the Search box located at the top right corner.
  • Tap on the option to Change User Account Control Settings, and afterwards, hit on Yes.
Turning off User Account Control (UAC) - Screenshot
  • Now, the user is required to slide to the “Never Notify” option. This action will disable UAC on the system.

You may read also: How to Fix Error 1603 when Installing QuickBooks Desktop?

Approach 3: Enter the New Login Details to Sign in

Users should perform the below-given steps for using new credentials.

  • Run QuickBooks as an admin.
  • Following that, advance to the Company tab.
  • Hit on the User and Password Setup option.
User and Password Setup - Image
  • Now hit a click on the option to Setup User.
  • Also, choose the Company option in case of QuickBooks Enterprise. 
  • Subsequently, hit on Users, and then opt for Users and Roles.
Users and Roles - Image
  • Click on the Add User option.
  • Type in the Username followed by the correct Password and then hit on Next.
  • Subsequently, click on Finish.
  • Now, click on File and then hit on the option to Close Company.
  • The next process requires the users to sign in to the Company File with new credentials.
  • If Payroll Error PS032 ceases to vanish, then abide by the following troubleshooting approach.

 Approach 4: Mark the Reset Update option during the Update

Resetting the previous updates can in many cases fix the ongoing error. This process is pretty easy and just requires the user to simply checkmark the Reset Update box in the Update QuickBooks window. The procedure is:

  • Initiate by running QuickBooks as admin, and following that, click on the Help tab.
  • Following that, tap on the option to Update QuickBooks Desktop. From here, the user needs to checkmark the Reset Update box, and only then click on the Get Updates tab.
Update QuickBooks Desktop - Screenshot Image
  • If this works, well and good. However, if the payroll error still continues to reoccur, abide by the instructions in the next solution.

Read Also: Resolve the QuickBooks Error Code PS107

Approach 5: Using QuickBooks Desktop Tools Hub Program

Step 1: Run Quick Fix my Program using tools hub program

Quick Fix My Program” is one of the multitudinous features offered by Intuit within the QuickBooks Tools Hub program. This tool can diagnose intangible technical issues that remain unscathed even after opting for other troubleshooting tools. The feature can also help in troubleshooting the update error – QuickBooks Error PS03. The walkway to use the tool is: 

  • In the beginning, the user should go for the downloading and installing of the Tool Hub only from the website of Intuit.
  • Install the tool and head to the Program Problems option.
Run Quick Fix My Program - Screenshot
  • From here, the user should click on the Quick Fix my Program feature.
  • The tool will commence the scanning of QuickBooks Desktop and will proficiently resolve all the diagnosed issues, which can also include the sources leading to Error PS032.

Step 2: Run QuickBooks Install Diagnostic Tool

QuickBooks Install Diagnostic tool is a comprehensive tool offered by Intuit for fixing a broad spectrum of installation error codes emanating in QuickBooks. This tool can also be used to resolve assorted technical issue in the QuickBooks program, including such error. The instructions below need to be conformed to:

QuickBooks Tool Hub
  • Initially, download and install QuickBooks Tool Hub.
  • Following that, run the tool.
  • Upon launching the tool, head to the Installation Issues tab.
QuickBooks Install Diagnostic tool
  • Herein, pick QuickBooks Install Diagnostic Tool.
  • The tool will take considerable time for diagnosis and fixation of technical issues in QuickBooks.
  • When all is done, restart the PC and re-run QuickBooks to ensure if the error got sorted out.

Step 3: Perform a Clean Install QuickBooks

QuickBooks clean install tool - Image

If the solutions enumerated till now do not fix the payroll error in some specific cases, then the users are left with an effective option of Clean installing QuickBooks desktop. For this, users can use the Clean Install Tool from the QuickBooks Tool Hub. Or else, they can uninstall QuickBooks directly from the Programs and Features section in the Control Panel. When the program is uninstalled successfully, reinstall it again.

[Note: Either use a different installation directory other than the default drive (C), or else, renaming the QuickBooks folder after uninstalling QuickBooks and prior to re-installing the newer version].

Approach 6: Copying the Company Files to Another Folder

At times, the error can be sorted out by moving the company files to new location and accessing the same from the new location.

  • Right-click on the desktop then click on New. After that, click on Folder.
  • Name this folder as QBTEST.
QBTEST folder - Image
  • Following that, make a move to the company file folder in the QuickBooks folder.
  • Copy the company file from there and then Paste it in the QBTEST folder created on the Desktop.
  • Once done, run QuickBooks Payroll and access the file from the new location.

Read it Also: How to Resolve the QuickBooks Payroll Error PS077?

Approach 7: Altering the File Name of QBWUSER.ini and EntitlementDataStore.ecml 

  • Head to the QuickBooks folder and therein, search for the QBWUSER.ini file.
  • When located, right-click on the file to select Rename.
  • Incorporate ‘.OLD’ to the end of the existing file name.
  • In a similar manner, rename EntitlementDataStore.ecml.
Rename the name of the EntitlementDataStore.ecml file or folder
  • Once done, open QuickBooks payroll and perform the previous operation that caused Error PS032 in QuickBooks Payroll. Hopefully, the snag should be sorted out by now.

Culmination!

This article provided a thorough insight into the different solutions to fix QuickBooks payroll error PS032 and also brought into picture the various causes that can mostly provoke this error. If any of your questions remained unanswered, or you want to share your accounting issue with our QuickBooks payroll error support team, just give us a call at the helpline i.e., 1-800-615-2347. We, at Axpertadvisors, have catered impeccable support services to QB users across the globe.   

 

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