QuickBooks saves all the accounting operations performed in it in the form of the company files. Many a times, users are not able to view or modify these files. Instead, they see distinct error messages on the screen. As such all attempts to open the company file end up in vain. QuickBooks Error Code 6144 82 is one such error related to the company files. This error basically originates from the broader group of company file errors of the format 6xxx series of errors. The present piece of writing shall provide a lucid presentation of the causes, symptoms and methods to fix Error 6144 82 in QuickBooks.
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What does QuickBooks Error Code -6144, -82 means?
This error in the QuickBooks file thwarts all the attempts to open or modify the company file. It usually shows as an error notification stating “Error codes: (-6144, -82). We’re sorry. QuickBooks encountered a problem.” The causes of this error are multifold, but the major and the obvious ones are the company file data damage, altered location of the file, corrupted ND and TLG files, etc.
Symptoms that designate Error code 6144 82 in QuickBooks
Some principle signs observed by users before noticing the QB Error Code 6144 82 related message include:
- QuickBooks crashes when opening the company file.
- Windows performs extremely lowly to the inputs provided by the user.
- Frequent system freezes.
- You are unable to open the QuickBooks company file.
- You receive an error message that says “Error -6144, -XXX: An error occurred while QuickBooks tried to access the company file.”
Possible Causes of QuickBooks Error Message 6144, 82
This error pertaining to the QB files can be imputed to the following causes:
- Partial installation of QuickBooks desktop
- The registry is facing some corruption in the entries
- The original location of the company files is changed.
- Some virus attacked the system and the QuickBooks company files
- Network and Transaction log files got corrupted.
- The Windows registry is corrupted from the time of program installation
- The name of the company file exceeds the mentioned limit of 65 characters
Read also: Fix QuickBooks error 6147 (When attempting to open my company file)
Step-by-Step Solutions for QuickBooks Error Code 6144, 82
You must now be familiar with the various factors that can embolden QuickBooks Error message 6144 Let us now visit various methods for resolving this error at the earliest.
Method 1: Renaming .TLG and .ND files
This method has proved viable for many users. The process to rename .ND and .TLG files is:
- Go to the QuickBooks folder in the C drive. For that, all you need to do is right-click the executable file of QuickBooks on the desktop, and then go for the Open File location tab.
- After that, choose the option to Open File Location.
- Now, within the QuickBooks folder, search for the files with ND and TLG extensions.
- Right-click on them one after the other, and opt for Rename tab.
- Now, add up “.old” at the end of both the files.
- This should contribute towards fixing Error message 6144 82.
Method 2: Cleaning the System Junk
If you are a regular internet user, then the chances are that your computer has just been the home to a lot of junk files. According to reports, the QuickBooks software can catch errors if the computer is not routinely cleaned for junk. Surprisingly, removing junk files also helps you to increase your system’s speed, of course in addition to removing such errors.
- Primarily, you need to go to the Disk Cleanup Tool.
- Next, find the option of cleanup system files, click it.
- You will find a more options tab, through which you have to surf and find the System Restore and Shadow Copies section.
- Further, there will be a Clean Up button popping up on your screen. Click on that.
- And finally, go to the option that reads Delete and click this to get rid of all your system junk files.
Read Also: Methods to Fix QuickBooks Error 6000, 77
Method 3: Uninstalling and re-Installing the QuickBooks Program
To uninstall and re-install QuickBooks desktop, you can follow these steps:
Uninstallation of QuickBooks desktop
- Initially, hit a click on the Start button and search open the panel of Programs and Features.
- After that find the QuickBooks from the installed programs.
- Now hit a click on Change/Uninstall option.
- As soon as you choose to uninstall your program, a host of pop-up instructions and messages will start appearing on your screen that will direct you towards the safe and proper uninstallation of the QB-associated programs.
Installation of QuickBooks Desktop
- At first, go to the Intuit website and then choose the Version of QuickBooks you wish to install.
- Once you have selected the version, hit a click on the Download button.
- In the next step follow the on-screen commands to download & save the QuickBooks desktop installation file on your system.
- Now double-click on it to start the installation process.
- Follow the on-screen instructions to install the QuickBooks desktop.
- Once the process is complete, launch QuickBooks and activate it using your product key.
Method 4: Performing a virus scan on your system
The user should frequently scan the system for viruses to curb their spread. These viruses can subsequently damage the company files. Also, if no virus is detected, temporarily turn off antivirus program while you try to open the company file again.
See Also: How to Fix QuickBooks Error 16026?
Method 5: Run the QuickBooks File Doctor from Tool Hub program
Here are the steps to use the QuickBooks File Doctor Tool from the QuickBooks Tool Hub program:
- Firstly, download and install the QuickBooks Tool Hub program from the official Intuit website.
- After that open the Tool Hub program and go to the Company File Issues tab.
- Then hit a click on the Run QuickBooks File Doctor button.
- Next, select the company file that you want to diagnose and click on the Check your file button.
- Now enter your QuickBooks login credentials and click on the Continue button.
- You need to wait for the file doctor tool to scan and diagnose any issues with your company file.
- Once the diagnosis is complete, you’ll see the results. If there is any issues found, you need to follow the on-screen prompts to repair the issues.
- Lastly, reboot your system.
Method 6: Repair the QuickBooks Installation
- Close your QuickBooks and other programs that are running in background.
- After that go to the Control Panel on your computer and choose Programs and Features option.
- Next, locate QuickBooks in the list of programs and select Uninstall/Change.
- In the QuickBooks Installation Wizard, select Next.
- Also choose the Repair option and hit a click Next button.
- After that click Repair button again and wait for the repair process to complete.
- Restart your PC once the repair process gets complete.
Related Post: How to Troubleshoot QuickBooks Won’t Open or doesn’t start Error?
Method 7: Close any conflicting Programs
- Open Task Manager by Pressing Ctrl + Alt + Del keys simultaneously.
- Navigate to the Processes tab and stop the programs by clicking on the End Process button besides each suspected program/service.
- You can easily identify the program which is causing the error by observing whether the error reoccurs each time you stop a process, you may go ahead with the next troubleshooting step, reinstalling the application.
- If the error code 6144 still persists, follow the subsequent method.
Method 8: Use the Disk Cleanup tool to remove temp files
Since the temporary files occupy the C drive, there are chances of the reduced disc space due to the over-accumulation of these files. This could also prevent the access to the company file, since a minimum disc space is required to run the QuickBooks operations. The steps are:
- Begin with a single click on the Start menu, and after that, search for the Disc Cleanup tool.
- Following that, choose the C drive and mark the Temporary files checkbox.
- Proceed with the cleanup and wait till the process is done.
Check Also: How to Track your Cash Flow in QuickBooks Desktop?
Method 9: Go for a System Restore
Some recent change being done made in the system might have led to technical issues pertaining to QuickBooks. To revert the system to the earlier state, the user has the option to perform the System Restore, provided that there is a Restore Point available. The steps are:
- Tap on the Windows key after hitting a single click on the Start menu.
- Thereafter, type System Restore and open the tool.
- When opened, check for the restore points and pick a suitable point.
- Now, proceed with the Restore process.
- When all is done, run QuickBooks and open the company file.
Method 10: Use System File Checker
Corrupted system files can be fixed by using the System File Checker. This tool is easy to use and can be operated by a mere command – “sfc /scannow”. Follow the instructions to know more:
- From the Start menu, open the Command Prompt.
- Then, types sfc /scannow and hit Enter key.
- The tool will start its operations and this entire process may take a considerable period to accomplish.
- When culminated, run QuickBooks and open the company file.
Read Also: How to Troubleshoot QuickBooks Payroll Internal Error 30102?
Method 11: Updating QuickBooks and Windows
It is a wise step to perform QuickBooks updates and also keeping the system updated.
Steps to update QuickBooks
- Run QuickBooks and go for the Help tab.
- Here, click on Update QuickBooks Desktop.
- Go for the Reset Updates tab and then start the updates by clicking on Get Updates.
- Restart QuickBooks and then allow the installation of the updates.
Steps to update Windows
- Go for the Start menu, and type Update.
- Then, open Windows Update.
- Click on Check for Updates menu, and once the updates appear, choose them and proceed with their downloading.
- When the downloading is complete, the same updates can be installed by restarting the computer and allowing the automatic installation.
Winding Up!
The discussion unfolded various technical methodologies to help users who are facing QuickBooks Error Code 6144 82 when they try to open the company file. For guidance from our QuickBooks error support advisors, give us a call at 1-800-615-2347.
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