How to Repair QuickBooks Update Error Code 15103?

How to Repair QuickBooks Update Error Code 15103?

The popularity of QuickBooks Desktop has grown multifold over the recent years, but its frequent bugs make it difficult to manage finances. Users of QuickBooks have been antagonized due to different update issues. One such error is Payroll Update Error 15103 in QuickBooks which comes up as:

Error 15103Unable to open the update program.

What is QuickBooks Error 15103 and why it occurs?

This error comes in 15xxx series and may occur due to wrong configuration of the Internet Explorer, or out to date digital signature certificate for Intuit. Besides, these, various other factors may result in such an issue. It shows certain signs of its arrival, including, slow system operation, frequent system lags, sudden restarts, and appearance of error message describing the cause of this error code. To know more, read this full segment. In this discussion, we will be uncovering all the facades of QuickBooks payroll error code 15103, including the various causes and diversified solutions to tackle this error once and for all. Thus, keep read on!

What are the main reasons behind QuickBooks update error message 15103?

This issue can be traced to different sources, but the major ones are:

  • The configuration of Internet Explorer got changed by the user, or due to some other conflicting program.
  • Digital signature certificate for Intuit is out to date.
  • The network connection is very slow, resulting in timeout during the QuickBooks update.
  • The QuickBooks installation done previously was not done to completion.
  • Entries in the Window registry are damaged.
  • Virus could be causing this error
  • There might be some Internet connectivity issues.
  • Files related to the Microsoft components are damaged.

Symptoms of error code 15103 in QuickBooks when it occurs?

Some of the common symptoms of this error include:

  • The error message 15103 appears on the screen.
  • Your computer may slow down and perform sluggishly.
  • System will also freeze or not respond.
  • The mouse cursor and keyboard inputs might not respond.

DIY Methods for Resolving QuickBooks Update Error 15103 [When Updating Desktop or Payroll]

There are several methods to resolve QuickBooks error 15103 efficiently and effectively. Below mentioned methods explain and guide you through detailed steps you need to take to fix this error.

Method 1: Running Reboot.bat

Reboot.bat is a batch file in QuickBooks folder. When this file is run, all the .dll and .ocx files in QuickBooks are de-registered. Subsequently, when QuickBooks is run one more time, these files are registered automatically again.

  • End all QuickBooks operations and make an exit from the program.
  • Hit a right-click on the icon of QuickBooks Desktop.
  • Select Properties and opt for the Open File Location option.
Run reboot.bat file - Image
  • Scroll down and search for the file named reboot.bat.
  • Now locating the file by hitting a right-click on it and then tap on Run as Administrator.
  • Once finished, relaunch QuickBooks to try the update process once again.

Method 2: Install Intuit Digital Signature Certificate

  • Start the method by doing the search QBW32.exe in C:\Program File\ Intuit\ QuickBooks and find the window.
  • After that right-click on it and tap on the Properties tab.
  • Next, head towards Digital Signature and make sure Intuit Inc. is chosen.
  • Now, move to the Details tab
Digital Signature Details
  • Following that hit a click on View Certificate.
  • Now proceed by installing the certificate by selecting Install Certificate.
Install certificate
  • Hit on Next and then hit a click on the Finish tab.
  • Upon installing the certificate, reboot the computer.
  • Lastly, open QuickBooks Desktop and try the process to update the software one more time.

Method 3: Add QuickBooks as a trusted site in the Internet Explorer settings

Addition of QuickBooks or Intuit URLs as Trusted sites can fix different installation errors, including such errors. The steps to get this process done are:

  • Open Internet Explorer and navigate to the Gear icon.
  • After that hit a click on Internet Options.
Internet Options - Image
  • Proceed ahead by clicking on Security.
  • Thereafter, proceed to Trusted Sites and then follow up by clicking on Sites.
    • For US version of QuickBooks: add “*.quickbooks.com” or “*.intuit.com”.
    • For Canadian version of QuickBooks: add: “*.quickbooks.ca” or “*.intuit.ca”.
Add intuit data protect to the trusted sites - Screenshot
  • After adding the sites, hit a click on the Close button.
  • Save the changes by clicking on Apply and hit on OK tab.
  • Incorporation of QuickBooks/Intuit site to the trusted sites list has resolved Error code 15103 in many cases. Hopefully, it should work for you as well.

Method 4: Change Firewall and Antivirus settings

QuickBooks Port Number
  • Next, Select the Port Monitor option.
  • Also copy the port number separately, as this will be required in port exceptions.
  • Now, open the Firewall settings and add the port numbers for QuickBooks.
  • Move ahead by clicking Next tab.
  • Next, choose Allow Connection and again select Next tab.
Allow the connection - Screenshot
  • Make sure all profiles are marked if prompted, and select Next tab.
  • Proceed by clicking on Create a Rule and name it.
  • When the process is done, select Finish.

Method 5: Update QuickBooks in Safe Mode

  • Initiate the process by clicking on the Start menu and typing Msconfig.
Type msconfig in Run - Image
  • This will open the System Configuration window. Herein, checkmark the box beside Selective Startup and load services.
Restart-MS-Windows-in-Selective-Startup
  • Then, hit on Apply and restart the system.
  • Keep tapping the F8 key continuously to reveal the Advanced Boot Options screen.
  • Take the cursor to Safe mode with Networking and hit Enter key.
Safe Mode
  • When the desktop loads up, try updating QuickBooks desktop manually. For that, navigate to the website of Intuit, choose your QuickBooks version and year, and download the updates.
  • Double-click on the downloaded .exe file to install the updates manually in safe mode.

Method 6: Use Quick Fix My Program within QuickBooks Tool Hub program

QuickBooks Tool Hub program is a composite haven of tools to fix different QB issues. These tools, specifically “Quick Fix My program” and “Install Diagnostic Tool” can be used to fix such errors. The steps are:

  • Download and Install the QuickBooks Tool Hub from Intuit.
  • After that start it by setting up the QuickBooks Tool Hub from Intuit, and then run the tool.
  • After that run the tool and navigate to the Program Problems option.
  • Now, go to Quick Fix My Program.
Program Problems tab in tool hub
  • Once it is complete, launch QuickBooks and try updating the program again.

Method 7: Uninstall and reinstall QuickBooks (Clean Install)

If you notice major issues in QuickBooks apart from QB payroll error code 15103, then it is time to go for clean install process. For this, the steps are:

  • Access QuickBooks folder, then Programs and Features needs to be opted.
  • After that hit a click on QuickBooks and go for Uninstall/Change, then again click on Uninstall tab.
Uninstall QuickBooks Desktop - Image
  • When done, rename QuickBooks folder to QuickBooks.old
  • Then, go for a fresh installation of QuickBooks and register and activate the product.
  • Try the update process again.

Method 8: Disable User Account Control (UAC)

Turning off UAC has resolved the installation issues in QuickBooks in many cases. To get it done, perform the steps:

  • From Start, search for UAC. With this the option to Modify User Account Control Settings shall be available in the results. Simply click on it.
  • Now, shift the slider to Never Notify, then choose Ok tab.
Turning off User Account Control (UAC) - Screenshot
  • Final step is to try the update process again.

Method 9: End QuickBooks Processes in the Task Manager

It is a prudent move to end all the QuickBooks processes visible in the Task Manager, and then try the update process once again. The process is:

  • Initially, you need to press Ctrl + Alt + Delete keys, then Open Task Manager.
  • Then go for Processes tab, choose all the QB processes and one by one, End them by individually right-clicking on them, and then choosing End Task option.
End task (QuickBooks.exe) - Image
  • Finally, run QB and proceed again with the update.

Final Words

This article has unfolded all the useful methods that should come in handy for fixing QuickBooks payroll error code 15103. If these strategies fixed your issue, well and good. If not, then, you can directly contact our QuickBooks payroll error support expert through the helpline i.e., 1-888-368-8874 for help.

 

Other helpful articles:

List of Keyboard Shortcuts in QuickBooks Desktop (Windows & Mac)How to Resolve QuickBooks Desktop Update Error 503?How to Fix Backup Company File Issues in QuickBooks Desktop?
How to Fix QuickBooks Payroll Update Error 15243?How to Troubleshoot QuickBooks Error 2107?How to Troubleshoot QuickBooks Error Code C=51?
Steps to Avoid QuickBooks Error Code 1334How to Fix QuickBooks Closes Unexpectedly?How to Troubleshoot QuickBooks Error 1310?
How to Troubleshoot QuickBooks Error Code 6129?

How to Troubleshoot QuickBooks Error Code 6129?

Technical issues in the QuickBooks accounting software have been experienced by users up in large numbers in recent times. These technical issues appear as specific error codes or warning messages. This allows easy detection and quick rectification of the problems before they can lead to irreparable data loss.

Error -6129,0 is a database connectivity error that is mostly encountered while accessing the company files in the single or multi-user mode. This snag has turned out to be extremely annoying to QuickBooks users. This error delays the accounting work and causes hindrances to the software seamless operations. This piece of writing will discuss in detail about QuickBooks Error Code 6129 – Database connectivity verification failed” and possible steps to fix this error.

A Preview of QuickBooks Error Codes: (-6129, 0)

Users may stumble upon various type of company file issue in QuickBooks. One such error faced by few users is ‘Error Code 6129‘ when they try to open the QuickBooks company file. An error message comes along with states:-

ProblemError Description
Problem Connecting to ServerError 6129: QuickBooks has encountered an error and needs to close. We are sorry for the inconvenience.
ErrorError -6129, 0: We’re sorry, but QuickBooks can’t open your company file.
QuickBooks Error Code 6129 0

Soon after, the accounting program immediately crashes, and any unsaved data might be lost.

What are the causes behind the QuickBooks database connection failed error 6129?

Although there can be several causes behind this Company file error, some of the most potent ones are discussed below:

  • QuickBooks is not updated to the latest version
  • Corrupt network data (.ND) file and Transaction Log(File)
  • Damaged or incomplete QuickBooks installation
  • Discrepancy between the client and domain server
  • Improper shutdown due to power failure
  • The system operation may be malfunctioning
  • Improper shutdown of QuickBooks due to power failure
  • The operating system is not updated
  • Invalid keys in the Windows registry

Associated Symptoms related to QuickBooks Error 6129

Some common symptoms experienced by the user due to error message 6129 include:

  • Repeated freezing of the system
  • Windows OS operates slowly to the keyboard and mouse.
  • This error keeps popping up when opening the company file.
  • The system experiences sudden crashes, especially when company file-related operations are being processed in QuickBooks.
  • Poor response time of the Operating system

Multiple Solutions to Resolve QuickBooks Error 6129

Now that you know about the QuickBooks error message 6129 here are some ways by which you can rectify the problem.

Solution 1: Rename .ND and .TLG files

QuickBooks uses network data files to access the company file location within a network. Go through the following steps:

  • Navigate to the QuickBooks folder containing the company file.
  • Search for .ND files in QB folder.
  • After that, search for company files with the extension. ND.
  • Next, right-click the file and rename it with “OLD” extension at the end of the file.
Rename .ND and .TLG files.gif
  • Follow the same set of steps for .TLG files a well.

Solution 2: Use QuickBooks Database Server Manager

The walkthrough to use the QuickBooks Database Server Manager is given below:

  • In the very first step, open your computer and hit a Click on Start button.
  • After that, head to Programs, then click on QuickBooks.
  • Now open the company file.
  • Moving ahead, select QuickBooks Database Server Manager.
  • Then select the ‘Scan folders’ tab and choose the company file folder.
Scan and Add Folder option in QuickBooks Database Server Manager
  • In next step click on “Add folder” to add it and then click on the ‘Start Scan’ button.
  • Now click on the ‘Close’ button to close the window.
Scan Company File in QuickBooks Database Server Manager - Screenshot
  • Lastly, run QuickBooks and open the company file and check if the error has been resolved.

Solution 3: Disable the Antivirus

Antivirus and firewall security programs can also hinder access to the company files. Therefore, the user has to change the configuration of security programs to make them conducive for QuickBooks operations. It is recommended by our experts to disable the antivirus and firewall security programs and then try opening the company files again. If the files open without showing the error, then such error is due to the security software-related obstruction. The steps to Disable the antivirus are:

  • Hit a right-click on the Antivirus icon on the Taskbar (bottom right corner).
  • After that, click on the Temporarily disable the antivirus protection option.
Disable the antivirus - Image
  • Moving ahead, run your QuickBooks as an system administrator.
  • Lastly, try to access the company file once more time.

Solution 4: Update QuickBooks Desktop

An outdated version of QuickBooks may also lead to such errors. Users should update QuickBooks to latest release.

  • At first, open QuickBooks and then go to the ‘Help’ menu.
  • After that select the ‘Update QuickBooks Desktop’ option
Update QuickBooks desktop
  • Now click on ‘Update Now tab and then select ‘Get Updates’ option to start the download process.
Update QuickBooks desktop (Screenshot)
  • This will commence the downloading process, and once it ends, restart your QuickBooks Desktop.
  • Lastly, comply with the on-screen commands and proceed to install the latest updates process.

Solution 5: Copy and Paste the company file to Another Location

This procedure requires creation of a new folder and then moving the company files to this new folder. The process is given as follows:

  • Initially, create a new folder by hitting a right-click on Desktop and then click on New, followed by clicking on Folder option.
  • After that, head to the QuickBooks folder and press CTRL+ C keys to copy the company file.
  • Then, move to the newly created folder on the Desktop and paste the file by pressing the Ctrl + V keys together.
  • Moving ahead, run QuickBooks as System admin
  • And click on the Open or Restore Company option.
Open-or-restore-company-file-in-QuickBooks-1
  • Now tap on Browse button and choose the company file you have copied to the Desktop folder.

Solution 6: Login as a Windows Administrator

If a user is logged in as admin this might cause problem. If you do not have admin login credentials you should find support for windows or consult our support team.

  • Hit right-click on the QuickBooks icon and then tap on Run as Administrator.
Run your QuickBooks as Administrator - Image
  • After that, hit on Open or Restore Company in your QuickBooks program.
  • Then click on Browse and select the company file. In case you cannot log in, contact our expert team.

Solution 7: Run the Clean Install Tool from tools hub program

If the previous solutions fail to resolve the error, users should leverage the Clean Install Tool. The walkthrough below should aid you through.

  • Initially, you need to download and Install the ‘QuickBooks Tool Hub’ program from official website.
  • After that run the tool hub on your system and Open it.
  • Moving ahead, you need to tap on the ‘Installation issues’ option.
QuickBooks clean install tool - Image
  • And then choose the ‘Clean Install Tool’ tab.
  • Use the tool to uninstall QuickBooks and then rename the QuickBooks folder.
  • Now, re-install QuickBooks and use the license keys for registering.

Solution 8: Run the system on one domain

If the domain server and the client server doesn’t match that might give you the ongoing issue. So, you’ll have to get all the systems on the same domain and then re-launch QuickBooks. After this check if the problem is still persisting or not. In other fact, you can also connect to a network administrator to help connect all the systems in one single domain.

Conclusive Lines

In the above article we have given all the steps for each of the solutions. Solving the QuickBooks error message 6129, 0 is easy if the user follows the methods provided in this article properly. However, if none of the solutions mentioned above work for you, we advise you to seek QuickBooks error support assistance from our experts. We are easily available through or 24/7 active helpline i.e., 1-888-368-8874.

 

Related Articles:

How to Fix QuickBooks error code 6147?How to Resolve QuickBooks Error Code 15270?How to Resolve QuickBooks Error Code 1926?
Resolve the Error 6177, 0 in QuickBooks DesktopHow to Fix QuickBooks Error 6130 (When Opening Company File)?How to Track your Cash Flow in QuickBooks Desktop?
How to Eliminate Error 377 in QuickBooks Online or Self-Employed?What is QuickBooks Error 15243 and How to Fix It?How to Eliminate QuickBooks Error Code 6069?
How to Troubleshoot QuickBooks Install Error 1904?

How to Troubleshoot QuickBooks Install Error 1904?

Learn the easiest ways to eliminate the QuickBooks Install Error 1904:

QuickBooks updates can be interrupted by a spate of errors. One noteworthy error which we shall discuss in this blog is “Installation Error 1904”. Just like most of the other update errors, this issue is mostly caused by damaged Window components like MSXML, .NET Framework, or a corrupted entry related to QuickBooks in the registry. Other causes like changes made by a conflicting program, virus attack on QB installer files, insufficient permissions, cannot be overlooked. There are many ways to fix QuickBooks Error code 1904, which we shall uncover in this blog. So, keep reading.

The error message that appears when you encounter this error may read:

ErrorDescription
WarningError 1904: [file path / name / extension] failed to register
QuickBooks Error Code 1904 - Image

What instigates QuickBooks Error code 1904?

The most probable sources of this installation/update error in the QuickBooks program are:

  • Components like MSXML and Microsoft C++ may be damaged by virus or due to inadvertent deletion of their files by the user.
  • The current version of the Operating system does not support the new update.
  • The user may not have full permissions to start the updates.
  • Installer might be corrupted.
  • Adobe Flash Player may be damaged.

Points before proceeding ahead:

Point 1: You should have stable power, network, and connectivity source that isn’t subject to interruptions.

Point 2: Ensure that all your permissions, settings, glitches, and more are in order. Then, try to access QuickBooks through a reliable system or setup.

Different Methods to Deploye QuickBooks Error Code 1904

The QuickBooks Install error 1904 can be rooted out by adhering to the following methods.

Fix 1: Use QuickBooks Tool Hub Program

QuickBooks Tool Hub is a program that can help you resolve common issues you may encounter when using QuickBooks. Here are the few steps to use this tool:

QuickBooks Install Diagnostic tool - Image
  • Here you need to choose QuickBooks Install Diagnostic Tool, and Start the scan.
  • When over, re-run QuickBooks and again go with the QuickBooks updates to verify whether Error code 1904 in QuickBooks has been sorted out.

Fix 2: Perform a clean install of QuickBooks

Performing a clean install of QuickBooks involves completely uninstalling the existing version of QuickBooks and then reinstalling it. Follow the below given steps:

  • The user should backup of QuickBooks company file(s) and any other necessary files to a safe location.
  • After that go to Programs and Features option in Windows.
  • Next, find the QuickBooks icon and click on it to Uninstall it.
Uninstall QuickBooks Desktop - Image
  • The user need to delete QuickBooks installation folders.
  • Users can find the folders in the following directories:
    • C:\Program Files\Intuit
    • C:\Program Files\Common Files\Intuit
    • C:\ProgramData\Intuit
  • Download the latest version of QuickBooks from the official Intuit website.
  • Next, install QuickBooks desktop using the downloaded installation file. Follow the on-screen prompts to finish the installation.
Installing QuickBooks updates - Screenshot Image
  • After that installation, open QuickBooks and activate it.

Performing a clean install can help resolve issues related to damaged or corrupted QuickBooks installation files, missing or damaged system files, or conflicts with other software.

Fix 3: Update Windows and make sure that all the important updates are installed

Here are the steps to update Windows and ensure that all important updates are installed:

  • Initially, hit a click on the Start button and type Windows Update in the search bar.
  • After that hit a click on Windows Update Settings from the search results.
  • In the next step, tap on the Check for Updates button. This will search the all available updates.
Check for updates in windows 10 - Screenshot Image
  • If there are no more updates available in the server, just close the Windows Update settings.

Fix 4: Get the Windows Components repaired manually

As mentioned already, damaged Windows components can be a major source of this install error 1904 in QuickBooks. Users should perform the steps below:

Step 1: Repair .NET Framework Component

  • To get this component repaired, go to Control Panel > Programs and Features, and then click on .Net Framework. Followed by that, choose the Repair tab.
Repair the installed Microsoft.net framework - Screenshot
  • Another option is to Uninstall the component, and install it afresh from the official website of Microsoft.

Step 2: Run System File Checker

  • At first, you need to open Command Prompt.
  • After that type “sfc /scannow” and press Enter key.
run-sfc-scannow-command
  • This will start a System File Checker scan. Note: It’ll check and repair any corrupted or missing system files.
  • Wait for the scan to complete.

Step 3: Registering MSXML.dll

It is prudent to de-register and re-register MSXML.dll. This can be done as:

Steps for 64 Bit OS users

  • Use Start to go to Command prompt. Open it, then “CD windows/ syswow64 /”, and the Enter key.
CD windows syswow64 - Image
  • Next, “regsvr32 MSXML6.dll”, then press Enter once again.

Steps for 32 Bit OS users

  • Open Command Prompt, then “regsvr32 MSXML6.dll”and go for Enter key.
regsvr32 MSXML4.dll - Image

Manually fixing Windows components can help resolve many issues related to QuickBooks, including error 1904.

Fix 5: Change your Windows account settings

There can be instances when the account settings got changed due to some recent activity involving a conflicting program third party program or due to other reasons. These may provoke such error, and the easy way to fix these settings is discussed below:

  • The initial steps is to hit a click on the Start button and select Settings.
  • After that hit a click on Accounts option and select Family & other users.
User accounts and family safety - Screenshot Image
  • Now choose the account that you want to modify.
  • Then hit a click on Change account type option.
  • Next, tab on the dropdown menu and choose Administrator and hit a click on OK.
  • Repeat the same steps 4-7 for any other accounts that you want to modify.
  • Lastly, you need to restart your computer.

Step 1: Switch to your Windows Administrator account

  • Press the Windows key + R keys on your keyboard to open the Run dialog box.
  • Here, type “net user administrator /active: yes”, and then go for the Enter key.
net user administrator active yes command - Image
  • Now, log out and use the administrator account to sign back in (use the correct login details).

Step 2: Change your user permissions

  • Open the File Explorer, then copy and paste the following in the Explorer: “C:/Program Files/Common Files”.
  • After that right-click on the Common Files folder, then go for Properties, then Security tab.
  • Then hit a click on Modify and Continue.
  • Here, go for Group or user names, then opt for Users.
  • Hit a click on the box besides Modify, Read and Execute, and Read and Write options.
Permissions for Common Files - Image
  • Now click on Apply, then Ok.
  • Run QuickBooks Desktop program again and try the update again.

Note: Changing permissions may affect how users or programs interact with the files or folder. Be sure to carefully apply the changes of any permission you make.

Fix 6: Uninstall and Reinstall Adobe Flash Player

Getting the Adobe Flash player uninstalled and reinstalled is possible in the following manner:

  • Go to Control Panel, then Programs and Features.
  • Opt for Adobe Flash Player ActiveX, then go with Uninstall.
Adobe Flash Player ActiveX - Image
  • When done, go for a fresh installation of the Adobe flash Player.
  • Now, run QuickBooks and try the update again.

Fix 7: Testing Permissions if Error 1904 message indicates issue in QBversionTool.dll

If the message box indicating Error code 1904 reveals the cause of the error to be QBversionTool.dll, the same can be fixed as:

  • From Start, open Notepad. Then type “QBTEST” in it and save the file in “C:\Program Files\Common Files” or “C:\Program Files(x86)\Common Files“.
  • If the file gets saved, then the permissions are granted, but if it doesn’t, then you need to run QB as an admin.
  • Just right-click on QuickBooks executable file on the Desktop and click on Run as Administrator.
  • Now, proceed to Help tab to update QuickBooks Desktop.

Fix 8: Include QuickBooks as an exception in Bitdefender

BitDefender has been suspected to be a major cause of this error. It is suggested to add Intuit folder to the exception list in the security program. In this context, 32-bit Windows OS users should add “C:\Program Files\Common Files” to the list, while the 64-bit Windows OS users should add “C:\Program Files\Intuit (C:\Program Files(x86)\Intuit)” to the list

Include QuickBooks as an exception in Bitdefender - Image

For users who are using any other security program like an antivirus, the entire folder should be added as exception. Or else, the executable QuickBooks file should be added to the exception list of that particular security program.

What to do if QuickBooks Error 1904 isn’t resolved?

Despite doing all of these, you might still find the QB Error message 1904. When these situations arise, you can only do one of these two things-

  1. Contact an IT professional or service provider who can fix this issue for you.
  2. Contact customer service or a support executive at QuickBooks.

Final Words

This blog discussed about the complete solution of Error 1904 when you install QuickBooks Desktop. We not only discussed the causes leading to it, but also presented an elaborate description of the troubleshooting methods that should come in handy for users who want to annihilate this error permanently. For technical support, you can call our QuickBooks error support professionals at 1-888-368-8874.

 

More Topics:

How to Resolve QuickBooks Error Code 12, 0?Steps to Resolve QuickBooks Error 6000
How to Upload Receipts to QuickBooks Desktop Pro Plus, Premier Plus or Enterprise?How to Fix QuickBooks Cannot Communicate with the Company File Due to Firewall Error?
How to Resolve the QuickBooks Payroll Error PS077?How to Fix QuickBooks Desktop Crashing Error? 
How to Troubleshoot QuickBooks Error Code 6154?How to Resolve QuickBooks Payroll Error 30114?
How to Rectify QuickBooks Install Error 1722?

How to Rectify QuickBooks Install Error 1722?

QuickBooks is a robust accounting application, but it is also prone to some technical errors like any other application do. Installation QuickBooks Error 1722 is one such error observed while a user try to updating the program. A user may face this error due to limitations in accessing the server in which the application doesn’t connect with the available server and fails to respond. This error is majorly an issue caused due to damage in Microsoft .Net Framework, and MSXML components.

Notably, this error belongs to the category of runtime errors in QuickBooks desktop. To get attuned to all the aspects of the error and to fix this QuickBooks install error code 1722 once and for all, make sure to read this article to the end with utmost attention. You might see the following error message on your desktop screen:

QuickBooks error code 1722 - Image

What factors result in the installation error – QuickBooks Error 1722

There can be multiple causes behind this technical snag. Some of the other causes of this error are:

  • Damaged or corrupt installation of QuickBooks.
  • Virus or malware attack.
  • Corrupted files related to the Microsoft Components.
  • Some of the crucial QuickBooks files got accidentally deleted by the user.
  • The previous installation of QuickBooks was incomplete.

Signs that indicate QuickBooks Error code 1722

There are different ways through which users can identify this error. Some of the common symptoms include:

  • Windows crashes repeatedly while running QuickBooks.
  • The computer is not responding to keyboard inputs and running.
  • The Windows components, particularly, .NET Framework is corrupted error message is appearing.
  • Repeated freezing of the system. 
  • User inputs take significant time to get processed.
  • An error message stating Error code 1722 can be seen on the screen.
  • Errors stating damaged MSXML and .NET Framework components appear and persist on the screen.

Unravelling the Easy Methods to Fix QuickBooks Error 1722

The user can go with the below given workable solutions for fixing this error encountered during the update process. These strategies have been tried by our experts and these have successfully fixed Error code 1722 in QuickBooks desktop. Thus, go through these given methods to rectify this error in a short span of time.

Method 1: Perform diagnosis using QuickBooks Install Diagnostic Tool

QuickBooks Install Diagnostic tool helps to deal with different technical issues encountered in QuickBooks Desktop. Follow the below given steps to fix install error 1722 using the Install Diagnostic Tool:

  • Download the QuickBooks Tool Hub from the website of Intuit.
  • After that click on the downloaded file and save it on the desktop.
  • Follow the Terms and conditions of the installer until the installation completes.
  • Next, hit on “Yes” to “Accept the License Agreement.”
Installation-of-QuickBooks tool hub Screenshot
  • After that hit on “Next and Install”.
  • Then tap on the “Finish” tab after completing the installation process.
  • Now, run the Tool hub.
QuickBooks-Tool-Hub-1
  • Once the tool open, navigate to the “Installation issues”.
  • And then head to “QuickBooks Install Diagnostic Tool” option.
Choose-QuickBooks Install Diagnostic tool
  • After running the tool, wait for it to diagnose any issues.

Method 2: Perform Windows Update

  • Hit on the Start button and, following that, type “Windows Update” option.
  • After that hit a click on “Windows Update” to open the Window for the same.
  • Also hit on “Check for updates.”
Check for updates in windows 10 - Screenshot Image
  • If the system detects the latest updates, hit a click on “Install Updates”.
  • Make sure to opt for the latest versions of Microsoft .NET Framework, C++, and MSMXL before updating.

Method 3: Uninstall and Reinstall Microsoft Components

If Windows update does not fix Error 1722, then it may be possible that some Microsoft component is damaged. For this, one should uninstall these components, and then get them installed again. The process for the same is:

  • Initially, go to Control Panel, and then choose Programs and Features.
  • Choose MSXML, NET Framework and get them uninstalled (Clicking on Uninstall/Change tab, then the Uninstall tab).
Uninstall programs that you dont use
  • Now, visit the Microsoft website and install the compatible versions of these components.
  • When all the components have been installed successfully, run QuickBooks and go for update.

Method 4: Go for a System Restore

The procedure for the System Restore is discussed as follows:

  • Select on Windows “Start” button and search for “System Restore” at the search bar given at the top.
  • After that press on Enter key.
  • Now open the System Restore window.
System Restore Point in Windows
  • Also, enter your system “Administration Password,” including your user ID.
  • Next, a wizard window will appear, leading you to follow the prompts and select the Restore point according to your preference.
Create a System Restore - Image
  • In the end, restore your system and start your QuickBooks program.

Method 5: Perform a Clean Installation of QuickBooks

You should uninstall and reinstall the QuickBooks Program, as this process can rectify a wide range of technical issues including the ongoing error. Follow the given steps for the clean installation of QuickBooks.

For Windows 7 and Windows Vista:

  • Initially, select “Start” and select “Programs and Features.”
  • Then, choose “Control Panel”.
  • Next, navigate toward “Programs and Features.”
Programs and Features option
  • Search and hit a click on the QuickBooks program.
  • Then click on “Uninstall”.
Uninstall QuickBooks Desktop - Image
  • Upon uninstalling the program, rename the QuickBooks folder and then reinstall QuickBooks desktop.

For Windows XP:

  • At first, you need to select the “Start” button and go to “Program and Features.”
  • Then, select “Control Panel” settings.
  • Choose the “Program” option.
  • Select “Add or Remove Programs.”
  • Search and locate the Quickbooks program.
  • Now click the Remove button. 
  • Once done, reinstall the QuickBooks program.

On Windows 8, 10 and later

  • Navigate to the “Start” menu.
  • After that choose “Program and Features” tab.
  • Then hit a click on QuickBooks.
  • And choose “Uninstall/Change
  • Follow the steps as guided to uninstall the program.
  • Restart the system and re-install QuickBooks.

Method 6: Use Windows System File Checker

The process to run the system file checker for Windows XP, Vista, 7, 8, and 10 is discussed below:

  • Start the process by clicking on the “Start” button.
  • Type “Command” in the command box, but don’t search for it
  • Press and hold CTRL + Shift and Enter keys together.
  • Now, you will see a popup for receiving a permission
  • Choose “Yes.
  • A black screen will appear with a blinking cursor
  • Type “sfc/scannow” and hit Enter key.
Type sfc-scannow - Screenshot
  • This will fix various issues in the system, including such error.

Method 7: Switch to Selective Startup Mode

Switching to the Selective Startup mode shall rule out this error if some conflicting program in the background causes the error. The process of switching to the selective startup mode is given below:

  • Press Windows + R keys simultaneously, which will show the Run box
  • Type “MSCONFIG” in the box and press OK
Type msconfig in Run box
  • Now, navigate toward “General” and choose “Selective Startup.” 
  • Uncheck the box “Load Startup Items.”
Selective startup - Screenshot
  • Next, select “OK” and select “Restart” if prompted.
  • If the error is still showing up in the Selective startup mode, then uninstall QuickBooks. Else, uninstall the suspected program that might be causing the error.
  • Once done, go back to the normal mode.
  • For that, press Windows + R keys simultaneously to launch the Run prompt.
  • Type “MSCONFIG” in the box and click “OK
Type msconfig in Run - Image
  • Choose “Normal Startup” and choose “Apply” then “OK.”
Activate Selective startup mode
  • Finish the process and reboot the computer.

Method 8: Go for a Disc Clean up process

If the local disc containing QuickBooks installation has less free space, it could also result in the update error 1722. To sort this out, Windows comes with an in-build disc cleanup tool. Simple process to use it is:

  • Go to “Start”, and then type “Disk Cleanup”, and open it.
Disc Cleanup - Image
  • Now, choose the Same local disc where QuickBooks is installed already. In most cases, it is the Drive C.
  • Choose it and then mark a tick on the check box stating Temporary files deletion.
  • Proceed with the process and let it complete its operations.
  • When over, try to update QuickBooks Desktop.

Concluding!

With that, QuickBooks Install Error 1722 should no longer be showing up. If it does appear even after trying out these strategies, then you should immediately contact our QuickBooks desktop error support professionals via our helpline i.e., 1-888-368-8874.

 

Related Articles:

Latest Methods to Remove QuickBooks Error OL-203Checkout the to DIY steps to Resolve QuickBooks Error 6000, 832How to Recover Lost QuickBooks Data File from a Hard Drive?
How to Fix Backup Company File Issues in QuickBooks Desktop?How to Troubleshoot QuickBooks Error 6073, -99001?How to Resolve Printing Issues in QuickBooks Desktop?
How to Resolve QuickBooks Error Code OL-301?

How to Resolve QuickBooks Error Code OL-301?

Learn how to rectify QuickBooks Error OL 301 – Error while syncing with bank:

QuickBooks users can face many issues while establishing the connection with their bank or downloading transactions through QuickBooks. Banking Error OL-301 belongs to this particular category of errors. It comes along in the shape of the following message: “Your financial institution sent an error message. It might be because your account info changed or they haven’t turned on a service, like online bill pay. Find common fixes for this error or give your bank a call”.

QuickBooks Error OL-301

This discussion shall reveal all the solutions to QuickBooks Error OL-301, and also the causes that could lead to this issue.

Description of QuickBooks Error Message OL-301

This error can be observed when downloading bank transactions from QuickBooks. The reason could be a disrupted net connection, or a back end server maintenance going on. Other causes could be the incomplete information provided in FiDiR, inactive subscription of QuickBooks, Company file corruption, including other reasons discussed in the subsequent section below.

What Factors lead to OL-301 Error in QuickBooks?

This error can be incited by:

  • Bank account not properly added in QuickBooks.
  • Incorrect login details when logging into the Bank though QuickBooks.
  • The financial institution may have blocked your bank account which can be confirmed by visiting the concerned branch.
  • Company file corruption
  • Back end server maintenance going on at the bank end.
  • If there is a problem with your internet connection, such as low speed, intermittent connection, or unstable connection, QuickBooks may not be able to connect with your bank’s website.

By identifying the root cause of the error, you can take the necessary steps to resolve it and prevent it from recurring in the future.

Some Symptoms related to QuickBooks banking error code OL-301

This error can come along with certain signs noticeable by the user. These are:

  • The error message directly appears on the screen
  • QuickBooks processes and services stop working all of a sudden when downloading transactions.
  • QuickBooks experiences frequent lags.
  • The programs running on your desktop may stop working after the error message.

Most Effective Ways to Remove QuickBooks Error OL-301

Users should perform the following solutions to get rid of this banking error OL-301 in QuickBooks once and for all.

Solution 1: Deleting Temporary Internet files

The steps to remove the temp files are:

  • Open I.E, then hop onto Tools, and then to Online Center.
  • After that hit a click on Financial Institution drop-down, then pick the financial institution.
  • Next, hit the keys “Ctrl+Shift”, then go for Contact Info.
  • Also, choose Financial Institution Branding & Profile, then Refresh.
  • Now you need to click on Ok, then click on Update/Send.
  • After that, restart Online sessions, and now open Network and Internet in Control Panel.
  • There, go for Internet, then the General tab.
  • Here, scroll to Browsing History, then click on Delete.
delete all the cookies and temporary internet files in the browser - Screenshot
  • Confirm the deletion of temporary files by clicking on Ok.

Solution 2: Create Test Company file

Creating a test file can also fix Error OL 301 in QuickBooks, and the steps are:

  • Opt for the New company by going to the File tab.
Nwq Company File
  • Then, tap on the Express Start option.
Express start - Screenshot
Create a New Company File - Screenshot
  • In the case of creating the company file, if you do not encounter any kind of issues, well and delicate. But if you do, then you need to contact your bank immediately.

Solution 3: Restart QuickBooks Account Connection

The process to reboot the Account Connection is:

  • Initially, run your QuickBooks desktop as system administrator.
  • After that select the Charts of accounts from the drop-down.
  • Then click on the Edit account after right-clicking on the Accurate version.
  • Now, hop onto the “Bank feed settings”, then “Deactivate all online services
Deactivate all online services - Image
  • Afterward, save the settings by pressing Ok and Save & Close.
  • The above process followed the deactivation method of an online bank feed account. Now, you are required to reactivate the report again. To do so, follow the remaining steps.
  • Go to “Bank feeds”, then hit a click on “Set bank feed”.
  • Now choose the bank account, followed by providing correct account details.
  • In the next step run QB again, log into the bank account, then try downloading the transaction in the qbo format.
  • Save the file on the system, then go to the File tab.
  • Opt for Utilities, then go for Import.
Utilities option - Screenshot
  • Here, you need to click on web connection files, and open the .qbo file just save on the system.
Web connect files - Image
  • Open the .qbo file that you saved on the system.
  • Then, under the Bank account, choose to Use an existing QuickBooks account.
  • And after that, hit a click on Ok when you see the message on your screen saying, QuickBooks has successfully read your Web Connect Data.

Solution 4: Update QuickBooks desktop

By regularly updating the QuickBooks desktop, it is possible to avoid many bug fixes.

  • Launch the QuickBooks in your system and then press on the Help menu.
  • Choose Update QuickBooks Desktop, then Get updates to start downloading the updates.
Update QuickBooks Desktop
  • After updating, revisit QuickBooks and see if the error is dissipated.
  • Restart QB and allow these updates to get installed.

Solution 5: Look over the Inactive Accounts in QuickBooks

  • First, select the Charts of accounts from the drop-down.
  • After that, go to the Accounts menu, and choose Show Inactive Accounts.
  • Choose the inactive account and tap on the Edit account
  • Tick mark on the Deactivate all online services through the Bank feed settings menu.
Deactivate all online services - Image
  • Then, accept the confirmation window by hitting clicking on OK tab.
  • Reboot the QuickBooks desktop to verify the existence of the this error.
  • It is possible to deactivate other inactive accounts using the same method.

Solution 6: Match pending QuickBooks transactions

The procedure to match pending QuickBooks transactions is:

  • Run QuickBooks Desktop, then go to Banking.
  • After that hit a click on Account having pendency in transactions, then click on “For Review” tab.
  • Look for the pending transaction matching the transaction already in QuickBooks.
  • Choose the transaction, then go for Find Match option.
  • A list of matches will be visible, click on correct match, then go for Save option.
  • In case, pending transaction is not having a matching transaction in QuickBooks, make new transaction after choosing the transaction, then go for Add button.
  • When all pending transactions are matched, hit on the In QuickBooks tab and verify if all transactions are matching.
  • Now, try downloading the transactions one more time, and the process should now finish successfully without Error OL-301.

Solution 7: Check QuickBooks account

The process to check the account connection in QuickBooks is discussed below:

  • Run QuickBooks, then go to Banking.
  • From list of accounts, choose the account causing such error.
  • Choose Edit, then go for Edit account info.
  • In Account Details, hit on Disconnect this account, then click on Save and Close.
Disconnect this account - Image
  • Then, open QuickBooks again, then go to Banking.
  • Choose Add Account option, then type in correct login credentials corresponding to your bank account.
  • When the account has successfully been set in QuickBooks, try downloading transactions again.

Conclusion

The blog showcased all potential fixes for QuickBooks Error code OL-301. Hopefully, you should now be able to establish connection with the bank, and then download transactions without any issue. For technical help, just call us at +1-888-368-8874 and our QuickBooks online error support team will help you fix all your accounting related issues.

 

Related Articles:

Steps to Resolve QuickBooks Error OL-334How to Remove QuickBooks Error OL-203?
Latest Methods to Reconcile an account in QuickBooks DesktopHow to Install multiple QuickBooks Desktop versions on one computer?
How to Fix QuickBooks Email or Password is Incorrect Error?What is QuickBooks Error 15243 and How to Fix It?
How to Troubleshoot QuickBooks Error Code 6073, -99001?

How to Troubleshoot QuickBooks Error Code 6073, -99001?

Learn the easiest ways to resolve the Error: -6073, -99001 when QuickBooks is unable to open this company file:

QuickBooks offers innumerable features to accentuate accounting operations in small and medium businesses. These features include payroll, bookkeeping, bank account tracking, invoicing, tax calculating, management of expenses, etc. Company file forms the basis of all accounting operations in QuickBooks.

This blog discusses one such error QuickBooks Error (-6073, -99001) that mainly occurs when you are unable to open the company file. This article presents a clear picture of the different methods to fix this company file error in QuickBooks. By the end of this article, you shall be a pro at fixing QuickBooks Error 6073, 99001. Thus, keep reading!

A Rudimentary Insight of QuickBooks Error 6073, 99001

This error is a company file error that generally appears when the users open the company file in the single-user mode. An error message appears on the screen stating:

ErrorDescription
Error codes: (-6073, -99001)QuickBooks is unable to open this company file. It may have been opened by another user…
QuickBooks Error Code 6073 99001 - Image

What are the reasons behind to QuickBooks Error Message 6073, 99001?

Some of the principal causes that can lead to Error message 6073, 99001 in QuickBooks desktop include:

  • Another workstation in the single-user mode has opened the company file.
  • The company file might be situated in a read-only network folder.
  • When remote software such as Team Viewer or LogMeInetc is used to open the file.
  • Might be some corruption in the company file.
  • The company file got moved from its original location.
  • The file is open on another computer in Single User mode.

Signs related to error 6073, 99001 in QuickBooks desktop

  • The error message associated with Error code (-6073, -99001) pops up on the screen.
  • Upon the advent of this error, QuickBooks stops responding to the user inputs.
  • A sudden computer shutdown can be experienced.
  • You may also face some glitches on the screen, especially when running QuickBooks.

Methods to Fix QuickBooks Error 6073, 99001 (Unable to Open this Company File)

Various methods can help in the easy fixation of QuickBooks Error Code 6073, 99001. All of the viable methods are discussed below:

1st Method: Use the QuickBooks File Doctor using tools hub program

QuickBooks file doctor will help you fix this company file error automatically. To use the tool, users are required to download the Tool Hub and then access the tool to use the File Doctor feature.

QuickBooks Tool Hub
  • To launch the file doctor tool, double-tap on the tools hub icon to open.
  • Next, go to the Company file issues tab and then choose the option to Run QuickBooks File Doctor.
QuickBooks File Doctor tool - Screenshot
  • This process will take some of your time. 
  • After the competition of this process, restart QuickBooks to check if the ongoing issue has vanished.

2nd Method: Use Quick Fix My Program feature

This is another advanced feature of Tool Hub program. The procedure for using the feature is discussed below.

  • Download the tools hub program from the official website of Intuit if you didn’t download it in the previous method. Soon after, install the tool.
  • Then, move to the Programs problem tab.
  • In the sub-category, select Quick fix my program
Quick Fix My Program
  • Open it and repair the problems related to such errors.
  • After the compilation of the procedure, try to open the company file.

3rd Method: Switch to Multi-user Mode to Access company file on Host PC

The multi-user mode will allow multiple users to access the company file. This will resolve the error if you have already shifted to single-user mode. 

  • Run QB to start with (Run as admin), then go to File, then to Open or Restore Company.
  • After that click on Open a Company file tab, then choose Next.
  • Now open company file, then choose it.
  • Now, move to the File tab and click on the option to Switch to Multi-user Mode.
Multi User Mode
  • Upon Switching to the multi-user mode, try accessing the company file again to check if the error got annihilated.

4th Method: Switch to Multi-User Mode to open File on different PC

Use this method when the file in the host computer opens in single-user mode. It is known as one of the causes of error message 6073.

  • Launch the Company file in the host system to open QuickBooks in multi-user mode.
  • Then, move to the File tab and select Close Company.
Close Company
  • Now, you need to move the company file to your desktop.
  • Then, again, click the File tab and select Open or Restore Company.
Open or restore company file in QuickBooks
  • Afterward, you are required to tap on the option to Open a company file.
Open or restore an existing company
  • After opening the file, click on Next tab.
  • Now, you need to pick the company file.
  • Then, hit a click on Open file in multi-user mode.
  • Now, use a different system (Workstation) to open the company file. This should effectively fix the ongoing error.

5th Method: Allow Full Control to the Company file Network folder

  • Head to the Company file folder on the host system and right-click on it.
  • After that hit on Properties tab.
  • In the properties, opt for the Security tab and choose the user account.
Permissions for Common Files - Image
  • Next, choose the account which is facing issues with QuickBooks desktop error 6073.
  • Choose user facing the issue, then hit Edit, now choose Allow for Full Control, then hit on Apply, and then Ok.

6th Method: Rename the .ND and .TLG files

  • The user is required to head to the QuickBooks folder and search for the .ND and .TLG files.
  • Right-click the files individually and click on Rename.
Rename .ND and .TLG files
  • Then, add “.old” at the culminating portion of the file name.
  • Run QuickBooks and open the Company file again.

Conclusion

The current blog focused on the various method to troubleshoot QuickBooks Error 6073, 99001. If any QB aberration still bothers you, just call our QuickBooks desktop error technical support team and get all your doubts and queries resolved. You can call our support team at the helpline at 1-888-368-8874

 

Related Topics:

How to Troubleshoot QuickBooks Desktop Install Errors?QuickBooks Multi-User Mode Not Working – How to Troubleshoot it?
Easy Steps to to Fix QuickBooks Error 16026How to Fix QuickBooks Error 3371 Status Code 11118?
How to Fix QuickBooks Error 3003 With Easy Steps?How to Fix QuickBooks EXEAdapter Installation Error?
Call Now+1-888-368-8874