How to Troubleshoot QuickBooks Desktop Performance Issues?

How to Troubleshoot QuickBooks Desktop Performance Issues?

Facing performance issues in QuickBooks desktop? If yes, then reading this article can be of some help. Just in case you have issues with the performance of the QuickBooks, then the company file might be the major cause. The user has different options to resolve the issue. QuickBooks software performance decreases as the size of the company increases.

There are no limits to the size of the data file. Performance issues can also occur if the network can’t handle large data files. To know more about fixing QuickBooks desktop performance issues, make sure to read this article carefully till the end.

Why optimizing QuickBooks is important?

It is very much essential to optimize QuickBooks as the system has tons of files and every file has its specific function and location. When the user installs QuickBooks in the system then at times system might not work in a proper manner and the user might end up in such an error. It should be noted that QuickBooks is slow to open and is unable to start, simply due to not being optimized. This can be smoothened simply by optimizing it.

You may also see: How to Resolve QuickBooks Error Code 5510?

Perks of speeding up QuickBooks performance

The user can enjoy the below benefits after speeding up the QuickBooks accounting software. These perks include:

  • Increase in work capability
  • Increased speed
  • Managing time
  • Also, it minimizes the stress hour

Issues that affect the performance of QuickBooks

There can be some issues that might affect the performance of QuickBooks. These issues include the following:

  • Admin password has been lost
  • The new printer is unable to print
  • Or if you are unable to copy and move the QB data file
  • Failed to rebuild data file
  • Failed to update data file
  • Connection lost with the data
  • Reinstall has failed

What causes performance issues in QuickBooks desktop?

This sort of error can be seen due to the following reasons:

  • One of the major reasons can be unable to open a file or taking a long time to open the file.
  • Another reason can be a number of users signing into the file increases leading the company file tasks slowing down.
  • Also, in case of irregular performance issues.
  • If the company file runs well in the morning and slows down with each minute.
  • Also, if the user notices the same data issues in multiple data files depicting that the network is damaging the company data files.

Read Also: How to troubleshoot the QuickBooks Payroll Error PS077?

Steps to Fixing Performance of QuickBooks Desktop when Managing the Data File

One can try to fix the performance issues by performing the steps below:

Step 1: Setting company and personal preferences

Turn off auto pop-ups in QuickBooks preferences - Image

The automatic pops-up appearing in QuickBooks and sometimes cause a slow response. In order to avoid this, the user can turn off auto pop-ups in QuickBooks preferences.

Step 2: Reducing the file size of the company file

In case the user is having a large file and performance is slow, then he/she can reduce the size of the company file. All these options are complex and require a lot of time and work. The user needs to perform the steps below:

  • Running the condense data utility.
  • Truncate the company file- This particular capability is not built into QuickBooks and it isn’t offered truncation as a service. The user can remove transactions up to certain dates and then set up opening balances as of that date. The user can send the company file to a third-party vendor to truncate the data.
  • Starting a new company file
    • US only: When the user starts a new company file, it would not affect the desktop payroll DIY with direct depositIn case the user wishes to start a new company file, then performing the below steps is suggestedThe first step is to use the condense option to delete the transactions
    • After that create a file from scratch
      • Move to the file and select new companyIn the old file, export the listsThe user should also open the files and clean them upAnd then delete any inactive list or list entries that he/she doesn’t require.After that, import the clean files into the new file
      • Set up the opening balances. And move to the QuickBooks app store to find utilities that will do this.

Read Also: Fix QuickBooks Error – a corrupt transaction link has been encountered

Winding Up!

Fixing the QuickBooks desktop performance issues can be a little easy, after performing the steps mentioned in above. However, if there is any query remaining or if the user isn’t able to rectify the performance issues, then in that case contacting our QuickBooks desktop support team is suggested to reach out to us at 1-888-368-8874. Our team professionals will ensure to come up with the most effective solution for you.

 

Other helpful topics:

How to Resolve QuickBooks Update Error 15101?

Effective Ways to Fix QuickBooks Error 3371 Status Code 11118

How to Resolve QuickBooks Error Code 6150?

How to Fix Internet Connection Problems in QuickBooks Payments?

How to Fix Internet Connection Problems in QuickBooks Payments?

Learn the 4 easy ways to fix Internet Connection Problems in QuickBooks Payments

Landing on a blank page, encountering missing data or error in creating invoices or facing any other Internet connection problems while using QuickBooks Online and Desktop may be frustrating. If you are facing any of the above issues, here in this segment, we are going to tell you how you can make changes to your internet connection settings so QuickBooks Payments works seamlessly for QuickBooks Online and Desktop for Windows.

Payment Errors Due To Internet Connection in QuickBooks - Image

Before you start performing the troubleshooting steps for fixing internet connection problems in QuickBooks Payments, we recommend you to create a backup of your company file and update QuickBooks Desktop.

What causes Internet connection problem in QuickBooks Payments?

  • Inappropriate internet settings
  • Internet Explorer Caches
  • Improper Internet connection settings

You may read also: How to Fix QuickBooks Com Error Crash- when mailing invoices?

4 Simple Solutions to Fix Internet Connection Problems in QuickBooks Payments

In order to resolve the QuickBooks payment error due to Internet Connection, follow these steps:

Method 1: Change your firewall and security software settings

Change the settings for your firewall or virus security software. Just like any other web-based credit card processing software, QuickBooks Payments too requires a secure, steady connection to send and receive data. See if the connection problem has been fixed. If not, move on to the next step.

Method 2: Clear the Internet Explorer caches and cookies

You can perform this troubleshooting method even if you are using Windows 10/Windows 11 or any web browser other than Internet Explorer. QuickBooks Payments program uses Internet Explorer at the background to connect to its services online.

  • At first, hit a click on Internet Explorer and open it.
  • Click on the Gear icon at the top right of the browser window. (Alternatively, you can also press the Alt key on your keyboard to pull up the menu bar, and then select the Tools menu.)
  • Choose Internet Options from the menu.
Internet Options - Image
  • Now, tap on the General tab and select Delete under browsing history.
  • Delete Temporary Internet files and website files, Cookies and website data, History and Passwords.
Delete Temporary Internet files and website files - Image
  • Close the Internet Options window and then Internet Explorer.
  • Open QuickBooks Payments again.

Please note that Microsoft Edge has replaced Internet Explorer as its main web browser in Windows 10. Internet Explorer, however, can still be found in Windows 10. If you are unable to spot Internet Explorer on your computer, here’s how to open it through Edge:

  • Open Microsoft Edge.
  • Click on the button that has three dots (…) at the top right of the browser window.
  • Choose Open with Internet Explorer.
  • Follow the steps mentioned-above to clear the cookies and cache.

If the Internet connection problem exists even after removing caches and cookies, move on to the next step.

Read Also: How to Reconcile an account in QuickBooks Desktop?

Method 3: Make changes to the Compatibility View settings

Web pages are displayed appropriately due to the Compatibility View settings. You can change them in Internet Explorer to fix blank pages and other Internet connection problems:

  • Initially, click on Internet Explorer icon on your computer’s desktop screen.
  • Click on the Gear icon at the top right of the browser window. (Alternatively, you can press the Alt key on your computer to pull up the menu bar, and then select the Tools menu.
  • Look at the menu and select Compatibility View Settings.
Add intuit data protect to the trusted sites - Screenshot
  • Go to the Add this website field, and enter “https://*.intuit.com” and click Add.
  • Repeat the above-mentioned step for both “https://*.intuit.net” and “https://*.quickbooks.com.
  • Select Close.

If the issue persists, try the next solution.

Method 4: Make changes to the internet connection settings in QuickBooks

Changes in QuickBooks Online

  • At first, hit a click on Internet Explorer icon on your computer’s desktop screen.
  • Click on the Gear icon at the top right of the browser window. (Alternatively, you can press the Alt key on your keyboard and then select the Tools menu).
  • Go to the menu and select Internet Options. Then, follow the steps below to change your internet connection settings.

For QuickBooks Desktop

These settings can be changed directly in Internet Explorer, but it’s more convenient to do it from within QuickBooks Desktop as it would ensure that the new settings take effect in QuickBooks.

  • Open QuickBooks Desktop and then the Help menu.
  • Select Internet Connection Setup.
  • Clock on Use my computer’s Internet connection settings and then Next.
Internet Connection setup - Screenshot
  • Go to Advanced Connection Settings and wait for the Internet Options window to open.
  • Change the settings described below.

Add Intuit as a trusted site

  • Tap on the Security tab and choose the Trusted sites zone.
  • Click on the Sites button and enter “https://*.intuit.com” in the box and select Add.
  • Repeat the above-mentioned step for both “https://*.intuit.net” and “https://*.quickbooks.com.
Add intuit data protect to the trusted sites - Screenshot
  • Select Close after you’re done.
  • After that choose Custom level and scroll down to the Miscellaneous category.
  • Select Enable under Access data sources across domains and select OK.
  • Select Apply and then OK for closing the Internet Options window.
  • For QuickBooks Desktop
    • Open the File menu and then choose Close Company to close your company file.
    • Again, in File menu, select Exit to close QuickBooks Desktop.
    • Open QuickBooks Desktop and try opening your company file again.

Change cookie settings

  • Go to the Privacy tab and then click Advanced to pull up the Advanced Privacy Settings window.
  • Click on Over-ride automatic cookie handling. Skip this step if you don’t see this option
  • Accept both First-party Cookies and Third-party Cookies.
  • Now click Always allow session cookies and then OK.
  • After the Advanced Privacy Settings window is closed, select OK to close the Internet Options window.

Change ActiveX Control settings

  • Go to the Security tab and then select the Internet zone.
  • After that click on Custom Level in the Security level for this zone section.
  • Scroll down to ActiveX controls and plug-ins.
  • Select Enable or Prompt for Binary and script behaviors, download signed ActiveX controls, Run ActiveX controls and plug-ins, Script ActiveX controls marked safe for scripting.
  • Select OK.

Update Trusted Sites settings

  • Go to the Security tab and select the Trusted Sites zone.
  • Select Custom level under Security level for this zone.
  • In the section for Reset custom settings, select Low from the Reset to dropdown.
  • Select Reset and select Yes to confirm your choice.
  • Select OK.

Change settings for advanced security

  • Tap on the Advanced tab and then in the Settings section, scroll down to the Security category.
  • Uncheck Do not save encrypted pages to disk and select Use TLS 1.2.
  • Make sure that the System requirements for TLS 1.2 and your computer software match appropriately.
  • Select OK and then close the Internet Options window.
  • In the Internet Connection Setup window, select Done.

Change settings for pop-up blocker

  • Go to the Privacy tab and click on Pop-up Blocker section.
Pop-Ups-Blocker-in-The-Browser
  • Uncheck Turn on Pop-up Blocker as QuickBooks uses pop-up messages to update you about transactions.
  • Select OK.

Restart your computer

Restart PC - Screenshot Image

After changing the internet connection settings, restart your computer so that all the changes you made take effect.

See it Also: Which Windows 10 version works best for QuickBooks Desktop?

Summing Up!

We hope that you are able to fix the Internet connection problems in QuickBooks Payments after carrying out all the steps provided in this this post. If the issues is still not resolved, or you face any other QB-related issues, please feel free to connect with our certified QuickBooks error support experts via dialing our helpline i.e., 1-888-368-8874.

 

Other helpful resources:

How to Troubleshoot QuickBooks Error Code 15215?

Methods to Troubleshoot QuickBooks Error 7149

Unable to Login Intuit QuickBooks Payroll – How to Fix It?

Fix QuickBooks Error – A Corrupt Transaction Link Has Been Encountered

Fix QuickBooks Error – A Corrupt Transaction Link Has Been Encountered

Users of QuickBooks have lately been stumbled by a plethora of transaction-related issues. One such error related to corrupt transactions is the A corrupt transaction link has been encountered error. Due to this technical issue, users encounter hindrances while integrating entries into their transactions, thereby causing complete deadlock. As such, fixing this error becomes an indispensable task for QB users. This article has attempted to unravel all the relevant information related to this error, including the assorted avenues for fixing the same.

If you are hesitant to carry on the troubleshooting operation by your own self, then we would recommend that you contact our U.S. based certified professionals, who will resolve the issue on your behalf.

You may also like: How to Fix QuickBooks Error Code 80070057?

How does Error message related to corrupt transaction link error in QuickBooks get displayed?

The Corrupt transaction error pops up directly on the screen in the shape of an error code that exhibits the following form:

ErrorDescription
Problem“A corrupt transaction link has been encountered. Try fixing this by rebuilding the Company file.”
Problem“Fix Broken Links between QuickBooks Transactions”.

What leads to a corrupt transaction link has been encountered error in QuickBooks?

The main causes of this error include the following:

  • The link to be incorporated in the Profit and Loss statement is damaged.
  • The error may also be a result of a missing indication of the broken link.
  • An invoice linked to the payment is corrupted for different reasons. This can happen when the A/R report link is broken.
  • The company file is damaged or is facing data integrity issues.

Different Alternatives for Fixing the Corrupt Transaction Link Error in QuickBooks

Users can perform the below-mentioned alternatives so as to fix the issue related to the corrupted transaction link.

Method 1: Deleting the current link and creating of a new one

There is a high possibility that the error is due to a broken link. So, deleting the link and creating a new one should resolve the error. This broken link might relate to deposits, invoice and payment, Bill payment checks, etc.

Method 2: Repairing the damaged transactions using the Rebuild utility

Many users straightaway delete the link and then create a new one. But instead, it is prudent to repair the company file first using the verify and rebuild data tool. The steps to do this are:

  • Start the QuickBooks Desktop application by double-clicking on the Desktop icon.
  • Now, head for the File menu, and after that, move to Utilities. Finally, choose the Rebuild data option.
Rebuild data utility - Screenshot
  • The next step involves the Creation of a backup file, a prompt for which will automatically show up on the screen. Hit on Ok on the prompt.
  • Now, initiate the Rebuild process and let it conclude.
  • After that, the user is required to again hit on the Utilities tab and then choose Verify data option.
Verify data utility - Screenshot
  • Let the feature check for any further data integrity issues.
  • The user needs to verify that the verify tool doesn’t recognize any error this time around. If all is fine, then close the window and then check the QBWin.log for the cause of the corrupt transaction link error.

Also See: Methods to Resolve the QuickBooks Abort Error

Method 3: Check for out-of-balance transactions and the date

There might be a possibility that the balance transaction is out-of-balance.

  • To check the balance transaction is out-of-balance or not, you need to open the damaged transaction first.
  • After that add a new item on it.
  • To save this item, you need to hit a click on Save and then Close tab.
  • The next step requires opening the transaction once again and then removing this item.
  • Now open QuickBooks desktop once more time and check the ongoing error got fixed.

Method 4: Use the QuickBooks Tool Hub

The QuickBooks Tool hub is a compact tool that can effectively fix a various types of issues in QuickBooks.

QuickBooks tool hub program - Image
  • Users are required to download the QuickBooks Tool Hub from the official Intuit website and get it installed on their system.
  • After downloading the tool hub, you need to run it on your computer.
  • In the next step, launch the tool hub program.
  • Now you need take advantages of the assorted features of the tool, including the QuickBooks File Doctor tool, QuickBooks Install Diagnostic Tool, including other notable features.
  • Using these features can help the user ward off a myriad of issues, including such error.

Read Also: How to Fix QuickBooks Error Code 15227?

Method 5: Check qbwin.log file

  • Initially, you need to go to QuickBooks folder, then search for qbwin.log file.
qbwin.log file - Image
  • After that open it using Notepad.
  • Then check the cause of the corrupted transaction link and sort it out.

Method 6: Make changes to the transaction date

The user should change transaction date to few years later. Now, click Save and Close. After that, change the date to its original one and save the changes again.

See Also: How to Fix a Subscription Error in QuickBooks Desktop?

Winding up!

This discussion ends here. In this blog, we presented workable methods that should help you resolve corrupt transaction link has been encountered issue in QuickBooks desktop. If you need help of technical QuickBooks error support experts, feel free to give us a call at 1-888-368-8874.

 

More helpful articles:

What are Ways to Resolve the QuickBooks Error 12007?

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How to Resolve QuickBooks Error 6138, 105?

How to Resolve QuickBooks Error 6138, 105?

Know the different troubleshooting measures of fixing QuickBooks Error 6138, 105

The accounting industry has witnessed a remarkable upsurge in the recent past due to the advent of QuickBooks as reliable accounting software. This software has eased the process of managing finances across different types of businesses. Beyond any doubt, it has taken the accounting sector to its zenith. Over time, this accounting software has been affected by various forms of technical issues. Today, we shall be enumerating the Error code 6138, 105. In conclusion, users should quite easily be able to fix QuickBooks Error 6138, 105.

A rudimentary overview of the QuickBooks error code 6138, 1005

This error constitutes among the various errors observed when users try to open their Company file(s) through the QuickBooks Desktop software. This error may also be caused due to some server-related issues. Once this error message is displayed on your screen, users cannot proceed any further within the QuickBooks software.

The principal causes that can transpire QuickBooks Error 6138

The major causes of this QuickBooks error include:

  • There may be a possibility that the company file you are trying to access is not on the server PC.
  • Insufficient admin permissions may lead to this company file error in QuickBooks.
  • Incorrect host settings may also lead to this error in QuickBooks.
  • Using the QuickBooks software that hasn’t been updated for a long time may also evoke the Error 6138, 105 in QuickBooks.
  • The Network (.ND) and the transaction Log (.TLG) files might be corrupted or damaged.

Read Also: How to Fix QuickBooks Error Code H505?

Reliable Methods for Uprooting QuickBooks Error 6138

Users need to perform the below given procedures to root out this company file-related error in QuickBooks. To ensure the efficacy of the walkthrough, it is recommended to perform the steps contained in each method with utmost caution and vigil.

Method 1: End processes related to QuickBooks in the Task Manager

The first method requires users to end the QuickBooks-related processes and then restart QuickBooks to access their company files.

  • Head to the Task Manager initially by hitting the Ctrl + Alt + Del keys, and from there, choose the Task Manager.
Close QBW32.exe process - Screenshot
  • Within the Task Manager, users need to hit on the Processes tab.
  • Herein, choose and end the following processes that pertain to QuickBooks:
    • QBW32.exe
    • QBDBMgr.exe.
    • qbupdate.exe and
  • If this method doesn’t troubleshoot the error, move on to the following method.

Method 2: Updation of QuickBooks Desktop

Updating the QuickBooks application serves as a bone guard against many errors. Furthermore, every Update comes up with new features that enhance the user interface and make the QuickBooks software more user-friendly. 

  • To start off with the update process, users need to launch QuickBooks as an administrator initially. For this, press a right mouse click on the Desktop icon of QuickBooks, and then opt for the Run as Admin option.
Run your QuickBooks as Administrator - Image
  • After the QuickBooks software has launched, users need to head to the Help tab, and following that choose the Update QuickBooks Desktop option within the Help tab.
Update QuickBooks desktop to Latest - Image
  • The next step is to opt for the Update Now option.
  • Now make a check on Reset Update and click Get Updates.
Update QuickBooks Desktop - Image 1
  • Wait for the completion of the update process, and once it is over, users are required to restart QuickBooks and again attempt to open their company files.

Read Also: Steps to Fix QuickBooks Error 6123, 0: Can’t Open Company File Issue

Method 3: Download and Run QuickBooks File Doctor

A large number of error codes and glitches within QuickBooks can be countered by using the QuickBooks File Doctor. The tool can resolve problems within the company files and also rectify any network-related issues. Follow the directions provided below to use the tool in order to get rid of the QuickBooks Error 6138, 105.

  • At first, users need to visit the Intuit website and then download the QuickBooks Tools Hub. It is important to note that QuickBooks File Doctor is accessible via the Tool Hub, so setting up the latter is essential. 
  • Now, get the Tool hub installed on your PC by double-clicking the downloaded file in the .exe extension.
  • The subsequent step involves opening the Tool Hub and heading to the Company File Issues tab.
Company File Issues in Tool Hub - Image
  • Herein, users need to opt for the option for running the QuickBooks File Doctor.
  • Wait for the procedure to be over, and once it finishes, try accessing your company file again via QuickBooks.

Method 4: Transfer your Company files to the Desktop

This troubleshooting method requires users to copy the company files from their original destination and paste them onto the Desktop. They should later use these transferred copies of their company files.

  • Towards the beginning, a new folder needs to be created on the Desktop.
  • For that, right-click on the Desktop and then opt for New, followed by choosing Folder.
  • The next step involves navigating to the company file folder, copying all the company files, and then pasting them into the newly created Folder on the Desktop.
  • Users can now open QuickBooks and then move to the Open or Restore an Existing Company option.
Open or restore an existing company - Image
  • Within this option, the next step is to opt for Open a company file, followed by hitting on Next.
  • The final step involves browsing the desktop folder and then opening the copied company files.

Read Also: How to Troubleshoot QuickBooks Error 41?

Method 5: Renaming the Network (.ND) and transaction log (.TLG) files

Follow the trails below to make adjustments to the filenames of the .ND and . TLG files. This is a viable remedy since it bypasses any errors within these files and forces QuickBooks to create new .ND and . TLG files. Perform the following steps:

  • In the beginning, users need to navigate to their company file folder and look for the .ND and .TLG files.
  • Once they are located, right-click on these files and opt for Rename option.
  • At the end of the filename, “.OLD” needs to be added.
Rename the .nd files and the .tlg files - Image
  • Now, the next time you open QuickBooks, these files will be automatically created afresh.
  • So, restart QuickBooks and try opening the company files once again.

Method 6: Get your previous Company files restored

Under any adverse damage caused to the company files, users are advised to restore the previously created backup of their company files.

  • Initially, keep holding the Ctrl key until the No Company Open Window pops up on your Desktop screen.
  • With this, the QuickBooks Desktop application will launch. Now, users need to choose the Open or restore an existing company option.
Open or restore an existing company - Image
  • Within this option, the Restore a backup copy option needs to be opted. Thereafter, hit on Next, and proceed as per the directions on the screen to restore the company file backup.

Read Also: How to Fix QuickBooks Web Connector Error QBWC1085?

Method 7: Setting up the QuickBooks Database Server Manager (QBDSM)

Among the various beneficial tools within the QuickBooks tool Hub, one tool is the QuickBooks Database Server Manager. This tool checks for any network and server-related issues that could disrupt the QuickBooks software and also fixes them accordingly. This BDSM tool can also be used to resolve QuickBooks Error 6138, 105 within QuickBooks.

  • To start off, users are directed to open the QuickBooks Tool Hub (which should already be downloaded and set up on your system). If users haven’t downloaded the tool yet, they should download the same from the Intuit website and then install the same.
  • After opening the Tool Hub, the following step I to proceed to the Network Issues tab.
  • Within the Network issues tab, the QuickBooks Database Server Manager needs to be chosen.
Network Issues Tab in Tool Hub - Image
  • Now, use the tool to scan the Company Files. In this context, the Scan Folders option needs to be selected.
  • After that, hit on Browse and choose the folder housing the company files with the .QBW extension.
  • Finally, click on Ok and then pick the Start Scan tab.
Scan Company File in QuickBooks Database Server Manager - Screenshot
  • Once the process finishes, visit the QuickBooks Desktop application once again and attempt accessing the company files. Hopefully, the error should be bypassed by now.

This brings us to a conclusion!

For additional support related to troubleshooting QuickBooks Error 6138, 105, you can contact our QuickBooks error support team. Our team is always accessible and has decades of pronounced expertise in resolving accounting issues.

Our team can be reached via the helpline i.e., 1-888-368-8874. Another alternative is to type your queries via the Live chat option, and our experts will reach out to you.

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