A Quick user guide to get started with QuickBooks Web Connector Error QBWC1085 or Exception TypeError: Unknown name
The QuickBooks Web Connector, powered by Microsoft Windows, is a vital tool for bridging your online applications with your offline QuickBooks Desktop products (like QuickBooks Enterprise Solutions or Point of Sale). It facilitates the seamless exchange of qbXML and qbposXML data, enabling crucial data integration for organizational analysis and goal setting. For successful integration, QuickBooks Desktop must be actively running on the same device where the Web Connector is installed.

However, improper installation or missed steps can lead to the frustrating QuickBooks Web Connector Error 1085. This error commonly appears when opening QuickBooks enterprise solutions or even upon starting your computer. Don’t worry, this comprehensive guide will delve into the possible causes of this error and provide you with quick, effective solutions to get your Web Connector back on track.
Web Connector Errors: Either it’s QBWC1085 or Exception Type Error
In case you try to use QuickBooks Enterprise solution on your desktop, the following errors may occur and leave you confused or worried.
- QBWC1085: QuickBooks was unable to write to the log file. QuickBooks will open without writing to the log file.
- QBWC1085: There was a problem with the log file. QuickBooks Web Connector will continue without the log file.
- Exception TypeError: Unknown name

Mostly, the type error is also detected due to the distortion or disruption of the data log file, QWCLOG.TXT, which was originally meant to be used by the QuickBooks Web Connector to integrate the data. This error occurs when the QWCLOG.TXT file used by the Web Connector program becomes damaged or cannot be accessed.
Avenues to resolve QuickBooks Web Connector Error QBWC1085 or Exception Type Error
The purpose of the QuickBooks Web Connector is to share the log files between the third-party applications on the internet to the QuickBooks products on the desktop, as we have explained above. But, in case you have not at all connected the QuickBooks desktop product with your third-party application before using the QuickBooks Web Connector, then obviously, it wouldn’t work. Check out the measures that can be taken to rectify the QBWC1085 issue:
Avenue 1: Rename the QWCBLOG.TXT File as a Solution to The Type Error
- Firstly, you need to access the taskbar and right-click the QuickBooks Web Connector icon.
- Next, hit on the exit tab.
- You are now required to access the Windows file manager.
- Head over to this path: ‘C:\ProgramData\Intuit\QBWebConnector\log folder.
- Once done, you are supposed to right-click on the QWCLOG.TXT file and also choose the rename tab.
- In the next step, you need to make changes to the name of the QWCLOGOLD.TXT file and then hit on the save tab.
- After that, restart the web connector program.
- Conclude the process by rebooting the system and also reopening the software.
Avenue 2: Eliminate Web Connector From the Startup Menu
- Under this particular method, log in on the system as the Windows admin.
- Navigate to the command ‘‘C:\Program Data\Microsoft\Windows\Start Menu\Programs\Start Up.”
- For Windows XP: Follow the path: ”Documents and settings\All users\ Start Menu\ Program \ Start Up.”
- Move ahead in the process by deleting the QuickBooks web connector file.
- And restart the system and open QuickBooks.
Avenue 3: Connect the Company File to a Third-party Program
- You need to first tap on the Windows + R keys.
- You will now see the Run window on the screen.
- Type in MSConfig and also hit the OK tab.

- Tap on the startup tab.
- Mark the checkbox for the QuickBooks Web Connector.
- Hit on Apply option and push the ok tab.
- Sum up the process by restarting the system.
Avenue 4: Renaming the Web Connector QWCLOG.TXT File Manually
- You are supposed to go for this option only when your company file was connected with the third-party application via the web connector.
- Later on, close all the QuickBooks Desktop sessions along with ‘QuickBooks Web Connector’. It shouldn’t be running in the background. [If you are unsure if they are properly closed or not, open the task manager and end the tasks for both the applications to be on the safe side]

- You now have to head to the C://ProgramData/Intuit and also choose QBWebConnector on the next screen.
- Furthermore, hit on log and also rename the QWCLOG.TXT to QWCLOGOLD.TXT.
- Reopen the web connector
- Reboot the system.
Some Other Common Web Connector Errors are as:
| QBWC1005: QuickBooks Web Connector failed to run | QBWC1006: QuickBooks Web Connector failed to run |
| QBWC1007, 1008 or 1009: An error occurred when connecting to QuickBooks | QBWC1011: The application named [AppName] does not exist in the registry |
| QBWC1016: No application was selected for update | QBWC1018: No application available to select at this time |
| QBWC1085: QuickBooks was unable to write to the log file. QuickBooks will open without writing to log file | QBWC1020: There are scheduled jobs. Web Connector will not be able to run these jobs if you exit |
| QBWC1022, 1023, or 1024: An error occurred when connecting to QuickBooks | QBWC1030: Password is not available for application |
| QBWC1035: DNS.Resolve(localhost) failed due to exception. | QBWC1033: QB web connector failed to initialize the QWCLog.txt file and will not run |
| QBWC1032: Could not find application [AppName] in the registry to complete scheduled update | QBWC1037: Application sent the following error or warning message when checking the version of the QB Web Connector. Update aborted. |
| QBWC1038: User canceled from master key input. Need master key to continue | QBWC1040: Web Connector did not provide a valid username and/or password |
| QBWC1048: QuickBooks Web Connector could not verify the web application server certificate | QBWC1019: No application available to un-select at this time |
| QuickBooks found an error when parsing the provided XML text stream |
Signs and Symptoms of QuickBooks Error QBWC1085
There can be numerous signs and symptoms of QuickBooks web connector error QBWC1085 that can assist you to identify the error. A few of these signs are listed below:
- In case the functions of the web connector program are not working accordingly.
- If, the QuickBooks accounting software is not functioning properly.
- In case the QuickBooks software gets frozen for some time.
- If you are not getting any response from the windows, then this kind of issue could be seen.
What can Lead to QuickBooks Web Connector Error QBWC1085? (Prominent Causes)
- One of the most common factors can be when the QBWCLOG.TXT file of the web connector is damaged.
- Another reason can be if there is any kind of damage to the components of the QB web connector.
- Moreover, if you are unable to access the QBWCLOG.TXT file on the web connector.
- You can also experience a similar issue if you didn’t connect to the third-party program with QuickBooks.
To Conclude!!
Your problem must have been resolved by following the above-mentioned solutions. Though, for a better implementation, you need to restart your device and then use QuickBooks desktop by connecting it to your third-party online application for a successful exchange of files and data head. We hope this was a quick walk-through for your QuickBooks Web Connector error QBWC1085. You can also contact our QuickBooks enterprise error support team if the issue persists.
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