One of the most important features of QuickBooks desktop is its Direct Deposit. This feature provides you a hassle-free method to pay your employees electronically. This simplifies the salary payment process and saves ample of time. This is a convenient feature that many QuickBooks users use in their daily processes. But like any other feature, this feature also encounters some problem of direct deposit not sending. This problem of direct deposit not sending can disrupt your payroll schedules and cause inconvenience for both employees and employers. Thus, it becomes crucial to resolve this error and ensure smooth payroll processes.
Meaning of Direct Deposit Not Sending
Whenever QuickBooks show this error, this means that the payroll data has not been shared with Intuit’s servers successfully, and then it not able to process it. This error can occur because of several reasons which include incorrect setup, connectivity issues and some other internal errors.
Common Reasons that lead to the error of ‘Deposit not sending’
- Incorrect Bank Information
- Payroll Deadline has been missed
- Funds in the account are insufficient
- Account has not been verified with QuickBooks
- QuickBooks is not updated to the latest release
- QuickBooks Payroll service is not activated
What happens when Direct Deposit failure occurs?
When this error occurs, the users face the following problems:
- Employees do not get payment on time
- Payment status shows pending or rejected
- Error messages keep appearing
Methods to Fix QuickBooks Direct Deposit Unable to Send, Failed, or Returned Error
Following are the troubleshooting methods for fixing direct deposit errors in QuickBooks desktop:
Solution 1: Use the QuickBooks software in Incognito mode
- At first, open your browser (Chrome, Firefox, Safari, or Edge).
- After that press Ctrl + Shift + N keys to open an Incognito/Private window.
- Navigate to the QuickBooks Online login page and sign in as you normally would.
Solution 2: Create Unscheduled Payroll
- Go to QuickBooks Online.
- Open the Payroll menu.
- Click on Employees and then click on Run Payroll.
- Now, select any Employee and choose Create another check.
- Add the compensation details like salary, leaves.
- Enter Pay Period and Date.
- Preview Payroll and then submit it.
- Now, click Finish Payroll.
Solution 3: Clear Cache
Clearing the cache of Google Chrome can help fix the Direct Deposit failure issue in QuickBooks.
- After this, try sending the direct deposit again.
- Open Chrome and click on menu.
- Go to Settings and then click on Privacy and Security.
- Click on Cookies and other Site Data. Click on See all cookies and site data.
- Check for Intuit.
- Now, Remove all and restart Chrome.
Solution 4: Reconnect Bank Account
- In QuickBooks, go to Employees menu.
- Choose ‘My Payroll Service’ and then click on Activate Direct Deposit.
- Click on Getting Started and then click on Business Tab and hit Next.
- Add the desired information and then click Next.
- Add a new bank account. Enter all details and create a Pin to send payroll to QuickBooks.
Additional Tips:
- Make sure that you keep a record of all the error messages that you encounter. This will help when you seek external assistance.
- Ensure that you create regular backups of QuickBooks and prevent data loss.
- Reach out to Professional help if the issue is not resolved following the above steps.
Summing Up!
It is very clear that QuickBooks direct deposit not sending error can hamper the important process of the businesses. This can be resolved with careful troubleshooting but if the problems still persist, and you are not able to get over it, then you can seek professional support. Reach out to our QuickBooks error support team at 1-888-368-8874 and seek professional help. Our team is available round the clock and can resolve your errors to ensure smooth performance and functioning.
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